At ghardhoondho.com, accessible from both our website (ghardhoondho.com) and our mobile application (Ghar Dhoondho), safeguarding user privacy is one of our primary commitments. This Privacy Policy details the types of data collected, stored, and protected by us and how we utilize it to offer direct-to-owner property listing services.
1. Information Collection
We collect personal information required to construct verified owner dashboards and handle matching inquiries. The details gathered include:
- Account Info: Full Name, Email Address, Password, and contact details (WhatsApp number, Mobile number).
- Listing details: Addresses, landmarks, pincodes, map coordinates, and photos.
- Technical Information: IP Address, browser type, operating system version, and browser cookies.
2. ID & Ownership Documents Confidentiality (Aadhaar / PAN / Title Proofs)
To verify owner authenticity and prevent fraudulent listings, ghardhoondho.com and the Ghar Dhoondho app may collect identity verification documents (such as Aadhaar Card, PAN Card) or property ownership proofs (such as electricity bills, tax receipts, or title documents). These documents are strictly collected for internal admin verification purposes only and are NEVER shown, displayed, shared, or made accessible to any tenant, public user, or third party. All verification proofs remain 100% confidential, protected with high-grade encryption, and completely secure on our servers.
3. Payment Data and Transaction Security
If you purchase a paid package (such as listing boosts or owner verification plans) on ghardhoondho.com or the Ghar Dhoondho app, transactions are processed securely through certified, PCI-DSS compliant third-party payment gateways. We do not store sensitive payment details (like credit card numbers, CVVs, debit card credentials, or internet banking passwords) on our database servers. Data transmissions are securely encrypted under standard SSL/TLS protocols.
4. Use of Personal Information
We use the collected information for various purposes:
• To list and display properties to potential tenants.
• To verify owner authenticity and prevent listing scams.
• To contact you with updates, support notifications, or auto-saved drafts.
• To process payments and generate transaction receipts.
5. Third-Party Sharing
We do not sell, lease, or distribute your personal details to advertising agencies. Property listing details and owner contact information are made available on the platform and can be accessed by any registered user upon the successful consumption of platform credits or via premium plan access. Data might be shared with judicial authorities if required by law.
6. Local Storage and Cookies
We use local storage (such as session tokens) to facilitate auto-saving forms and preserve your property draft coordinates. This ensures that you don't lose progress during form submission if your network disconnects.
7. User Data Rights & Erasure
You have the right to request deletion of your account. You can clear listing data, drafts, or profile information via your Owner Dashboard. Alternatively, contact us at ghardhoondho.help@gmail.com to execute permanent profile purge requests.
8. Contact Information
If you have any queries, privacy concerns, or assistance requests regarding your personal data, please reach out to us at:
- Legal Entity Name: GHAR DHOONDHO
(Md Nowel Alam) - Registered Address: SHRIKOL NIMOUL AZAMNGAR KATIHAR BIHAR 855102
- Email: ghardhoondho.help@gmail.com