1. Information Collection
We collect personal information required to match owners and tenants on ghardhoondho.com and our mobile application, Ghar Dhoondho. This includes your name, email address, mobile number, and WhatsApp details. Property coordinates, pictures, specs, and verification records are also gathered to ensure listing authenticity.
2. ID & Ownership Documents Confidentiality (Aadhaar / PAN / Title Proofs)
To verify owner authenticity and prevent fraudulent listings, ghardhoondho.com and the Ghar Dhoondho app may collect identity verification documents (such as Aadhaar Card, PAN Card) or property ownership proofs (such as electricity bills, tax receipts, or title documents). These documents are strictly collected for internal admin verification purposes only and are NEVER shown, displayed, shared, or made accessible to any tenant, public user, or third party. All verification proofs remain 100% confidential, protected with high-grade encryption, and completely secure on our servers.
3. Payment Processing and Security
We prioritize transaction safety. All payments for premium features on the website ghardhoondho.com and the Ghar Dhoondho mobile app are securely processed via PCI-DSS compliant third-party payment gateways. We do not store your credit/debit card numbers, CVV, or banking credentials on our database servers. All exchange of billing data is secured with SSL/TLS encryption.
4. Use of Personal Data
Your data is used to list properties, verify credentials, prevent fraudulent listings, notify you about leads, and optimize search matches. WhatsApp number syncing is provided for user convenience in direct owner-to-tenant communication.
5. Third-Party Sharing
We do not sell, lease, or distribute your personal details to advertising agencies. Property listing details and owner contact information are made available on the platform and can be accessed by any registered user upon the successful consumption of platform credits or via premium plan access. Data might be shared with judicial authorities if required by law.
6. Cookies and Logs
We use localized browser tokens and sessions to save active dashboard inputs and keep your account logged in across the website ghardhoondho.com and the Ghar Dhoondho mobile app.
7. Data Erasure Rights
Users can manage or permanently delete their profiles, active property listings, and saved drafts through their owner control dashboards, or by writing to us at ghardhoondho.help@gmail.com.
8. Contact Information
If you have any questions, privacy concerns, or assistance requests regarding your data, please contact us at ghardhoondho.help@gmail.com.
